DeeVid AI Terms of Service
1. Introduction
Welcome to DeeVid AI, an AI-powered video generation platform (hereinafter referred to as "the Service"). By accessing or using our website https://deevid.ai (hereinafter referred to as "the Website"), you agree to be bound by these Terms of Service (hereinafter referred to as "these Terms"). These Terms govern your use of the Website and the services provided by DeeVid AI (hereinafter referred to as "we").
Please read these Terms carefully before using the Service. If you do not agree to any part of these Terms, please do not use the Website or the Service.
These Terms, together with the following policies, constitute the complete agreement between you and us:
If you have any questions, please contact us at [email protected].
2. Eligibility Requirements
Age Requirements
- Minimum Age: You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, whichever is higher) to use the Service.
- Minor Use: If you are 13 years or older but under 18 years old, you must obtain permission from your parent or legal guardian to use the Service.
Use on Behalf of an Entity
If you are using the Service on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.
3. Account Registration
Registration Requirements
Certain features of the Service may require creating an account. You agree to:
- Provide true, complete, and current information during the registration process
- Update your account information promptly to maintain its accuracy
Account Security
- You are responsible for keeping your account credentials secure
- You are responsible for all activities under your account, whether or not authorized by you
- You must notify us immediately if you suspect any unauthorized use of your account
Account Restrictions
- Each person is limited to one account
- Sharing, selling, or transferring accounts is prohibited
- We reserve the right to merge or delete duplicate accounts
4. Service Description
Service Content
DeeVid AI provides the following AI-powered content generation services:
- Image to Video
- Text to Video
- Video to Video
- AI Effect
- Other related features
Service Changes
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
5. User Conduct Standards
Permitted Use
DeeVid AI grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for lawful purposes in accordance with these Terms.
Prohibited Conduct
You agree not to:
- Attempt to reverse engineer, decompile, or disassemble any part of the Service
- Use any automated system (including bots, crawlers, or scraping tools) to access the Website or the Service
- Engage in any activity that interferes with or disrupts the Service or the servers and networks connected to the Service
- Circumvent, disable, or otherwise interfere with security features of the Service
Content Policy
For detailed rules regarding generated content, please refer to our Content Policy. Violations of the Content Policy may result in content removal, account suspension, or termination.
6. User Content and Intellectual Property Rights
6.1 Platform Intellectual Property Rights
All intellectual property rights in the Website, the Service, and all content provided by DeeVid AI (including but not limited to software, text, graphics, logos, and trademarks) are owned by DeeVid AI or its licensors. Except as expressly provided in these Terms, you have no rights or licenses in these materials.
6.2 User Input Content
- Users and/or original rights holders retain all ownership and intellectual property rights in the content they input
- Use of the Service does not alter or transfer such rights
- You represent and warrant that you have the necessary rights to all materials you upload or input
6.3 Generated Content Attribution
- As between DeeVid AI and the user, all rights, ownership, and interest in generated content belong to the user
- Legal Disclaimer: Ownership of AI-generated content is currently evolving in law. Except for the limited license below, DeeVid AI does not claim any independent intellectual property ownership in user-generated content
- You are solely responsible for all content generated using the Service
6.4 Limited License Granted to Platform
By submitting user content to the Service, you grant DeeVid AI a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, distribute, and display such user content solely for the following legitimate purposes:
- Operating, maintaining, and improving the Service
- Optimization of products and services
- Branding and legitimate marketing activities (if we need to publicly display your content, we will obtain your separate consent)
6.5 User Feedback
Any feedback, suggestions, or ideas you provide to DeeVid AI about the Service ("Feedback") will become the proprietary property of DeeVid AI. You hereby assign all rights in the Feedback to DeeVid AI and agree that DeeVid AI may freely use the Feedback without any compensation to you.
7. AI-Generated Content Disclaimer
You understand and agree that:
No Warranty on Output
- DeeVid AI does not guarantee the accuracy, completeness, legality, or suitability of AI-generated content
- AI output may contain errors, biases, or inaccuracies
- AI output does not represent the views or positions of DeeVid AI
Third-Party Rights
- DeeVid AI does not guarantee that generated content does not infringe any third-party intellectual property rights or other rights
- AI output may unintentionally resemble copyrighted works
- You are responsible for verifying potential copyright risks before using generated content, especially for commercial purposes
User Responsibility
- You are solely responsible for your use of generated content
- DeeVid AI is not liable for any third-party claims arising from your use of generated content
- We recommend independent verification before using generated content for important or commercial purposes
8. Payment and Subscription
8.1 Fees
Certain features of the Service may require payment. You agree to pay all applicable fees associated with your use of the Service.
8.2 Pricing Changes
DeeVid AI reserves the right to change fees and billing methods at any time. Price changes will be communicated to you in advance:
- For subscription users, new prices will take effect at the start of the next billing cycle
- If you do not agree to the new prices, you may cancel your subscription before the new prices take effect
8.3 Billing and Payment
- Payments for the Service may be processed through third-party payment processors
- By providing payment information, you authorize DeeVid AI and its payment processors to charge your payment method for applicable fees
- You are responsible for ensuring the accuracy and validity of payment information
8.4 Subscriptions
- Auto-Renewal: Subscriptions will automatically renew unless you cancel before the end of the current billing cycle
- Cancellation: You may cancel your subscription at any time. After cancellation, your service will continue until the end of the current billing cycle
- Credits/Balance: Purchased credits or balance will be retained within the validity period of the account, subject to the terms at the time of purchase
9. Refund Policy
9.1 General Rule
All fees for the Service are non-refundable once paid, unless otherwise provided in these Terms or required by applicable law.
9.2 Subscription Refunds
- Subscription fees are generally non-refundable once paid
- Exception: If you are a first-time subscriber and have not used any paid features within 7 days of subscribing, you may request a full refund
9.3 Credits/Balance Refunds
- Purchased credits or balance are non-refundable
- Unused credits are retained within the validity period of the account
9.4 Special Circumstances
Refunds or compensation may be considered at our discretion in the following circumstances:
- Platform technical failure causing complete service unavailability for more than 72 consecutive hours
- Duplicate charges or other obvious billing errors
- Other circumstances required by applicable law
9.5 How to Request a Refund
To request a refund, please contact [email protected] and provide:
- Your account information
- Proof of payment
- Explanation of the reason for the refund
DeeVid AI will review and respond to your request within 14 business days. We reserve the right to approve or deny refund requests at our sole discretion.
10. Fraud and Abuse
10.1 Prohibited Conduct
The following conduct is considered fraud or abuse:
- Using stolen or unauthorized payment methods
- Exploiting system vulnerabilities to obtain unpaid services or features
- Malicious refund requests or chargebacks
- Creating multiple accounts to abuse free trials or promotional offers
- Reselling or unauthorized distribution of account access
10.2 Enforcement Measures
If we detect fraud or abuse, we may:
- Immediately suspend or terminate your account
- Revoke any services or credits obtained through fraudulent means
- Pursue any losses from you
- Report to relevant law enforcement authorities
10.3 Chargeback Disputes
- If you dispute a charge, please contact us first to attempt resolution
- Initiating a chargeback without good faith attempt to resolve may result in account termination
- We reserve the right to take legal action against malicious chargebacks
11. Third-Party Services
Third-Party Links
The Service may contain links to third-party websites or services. DeeVid AI does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services.
Third-Party Service Providers
The Service may use third-party service providers (such as payment processors, cloud service providers, AI model providers). By using the Service, you agree to comply with the applicable terms of these third parties.
12. Disclaimers
Service As-Is
The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. DeeVid AI does not warrant that:
- The Service will be uninterrupted, error-free, or free of harmful components
- The Service will meet your specific requirements
- Any errors will be corrected
Warranty Disclaimers
To the maximum extent permitted by law, DeeVid AI expressly disclaims all warranties, including but not limited to:
- Warranties of merchantability
- Warranties of fitness for a particular purpose
- Warranties of non-infringement
13. Limitation of Liability
To the maximum extent permitted by law:
Indirect Damages Disclaimer
DeeVid AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of use, whether based on warranty, contract, tort, or any other legal theory, even if DeeVid AI has been advised of the possibility of such damages.
Maximum Compensation Cap
DeeVid AI's total liability to you for any claims arising from your use of the Service shall not exceed the total fees you paid to DeeVid AI in the 12 months prior to the claim arising.
14. Indemnification
You agree to indemnify, defend, and hold harmless DeeVid AI and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising from or related to:
- Your use of the Service
- Your violation of these Terms
- Your infringement of any third-party intellectual property rights or other rights
- Content you upload or generate
15. Termination
15.1 User Termination
You may terminate your account at any time by following the instructions provided on the Website. Upon termination, your right to access and use the Service will immediately terminate.
15.2 Platform Termination
DeeVid AI may terminate or suspend your account or access to the Service for any reason (including but not limited to your violation of these Terms), with or without notice.
15.3 Effect of Termination
Upon termination:
- All licenses granted to you by these Terms will immediately end
- You must cease all use of the Service
- Paid fees will not be refunded (unless required by applicable law)
- Any accrued rights or obligations will continue to be effective, including terms related to payment, intellectual property rights, and indemnification
16. Dispute Resolution
Governing Law
These Terms shall be interpreted and governed by the laws of the Republic of Singapore, without regard to its conflict of laws principles.
Jurisdiction
Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.
Dispute Resolution Process
Before initiating any formal legal proceedings, you agree to first contact us at [email protected] to attempt to resolve the dispute through good-faith negotiation.
17. General Terms
Entire Agreement
These Terms (together with the Privacy Policy and Content Policy) constitute the entire agreement between you and DeeVid AI regarding your use of the Service and supersede any prior agreements between you and DeeVid AI.
Severability
If any provision of these Terms is deemed invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.
Waiver
DeeVid AI's failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer these Terms or any rights or obligations under these Terms without the prior written consent of DeeVid AI. DeeVid AI may freely assign these Terms without restriction.
18. Changes to Terms
DeeVid AI reserves the right to modify these Terms at any time.
Notification Method
We will notify you of any material changes by:
- Posting the updated Terms on the Website
- Notifying you via email or in-service notification
Effective Time
- Updated Terms will take effect immediately upon posting, unless otherwise stated
- Continued use of the Service indicates your acceptance of the revised Terms
- If you do not agree to the revised Terms, please stop using the Service
19. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Email: [email protected]
These Terms of Service constitute a legally binding agreement between you and DeeVid AI. By using the Website and the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.