DeeVid AI Privacy Policy

1. Introduction

This Privacy Policy describes how DeeVid AI (hereinafter referred to as “we”, “us”, or “our”) collects, stores, uses, and/or shares your information when you use our services. This Privacy Policy also explains your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy applies together with the following policies:

• Terms of Service
• Content Policy

If you have any questions, please contact us at [email protected].

2. Definitions

For the purposes of this Privacy Policy, the following definitions apply:

3. Information We Collect

3.1 Information You Provide

Account Information

When you register an account, we may collect:

• Email address
• Username
• Password (stored in encrypted form)

Third-Party Login

If you choose to register or log in via third-party services such as:

• Google
• Apple

We may collect personal data associated with your third-party account, such as your name and email address.

Payment Information

If you purchase paid services, we collect via third-party payment processors:

• Payment method information
• Transaction records
• Billing address (if applicable)

Note: We do not store your full credit card number. Payment information is securely handled by third-party payment processors.

User-Provided Content

When you use our Service, we may collect:

• Prompts you submit
• Images, videos, or other materials you upload
• Your interaction records with the AI

Communications

When you contact us, we may collect:

• Email content
• Customer support communications
• Feedback and suggestions

3.2 Information Collected Automatically

Device Information

• Device type and model
• Operating system and version
• Unique device identifiers
• Browser type and version

Log Data

• IP address
• Access date and time
• Pages visited
• Clickstream data

Usage Data

• Features used
• Amount of generated content
• Usage frequency and duration

3.3 Generated Content

When you use our AI services, we may temporarily process:

• AI-generated videos, images, or other output
• Intermediate data generated during processing

4. Collection and Use of Facial Data

We take your privacy and data security seriously. When you voluntarily upload images containing faces for AI image or video generation, the application may process facial information contained in those images.

4.1 Types of Facial Data Collected

• We do not collect or store any biometric data that can identify your real-world identity (such as facial landmarks, face recognition IDs, or other personal identifiers)
• Uploaded images are used solely during the generation process to detect facial position and contours in order to apply selected AI templates

4.2 Purpose of Use

• Facial data is used solely for technical processing
• It is not used for identification, tracking, advertising, or any other purposes

4.3 Third-Party Sharing

• We do not share, sell, or disclose facial data to any third parties
• All processing occurs in secure server environments

4.4 Storage and Deletion

• Facial images and related data are processed temporarily and deleted immediately after task completion
• We do not maintain any permanent facial data databases

4.5 User Choice

• You may choose not to upload images containing faces
• The core functionality of the Service remains available

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small files placed on your device to store information about your browsing activities and preferences.

5.2 Types of Cookies We Use

5.3 Tracking Technologies

We may also use the following tracking technologies:

• Web beacons
• Pixel tags

These technologies are used to collect and track information to improve and analyze our Service.

5.4 Managing Cookies

You can configure your browser to refuse all Cookies or to notify you when a Cookie is sent. However, if you do not accept Cookies, some parts of the Service may not function properly.

6. How We Use Information

We may use your personal data for the following purposes:

Providing and Maintaining the Service

• Operating and maintaining the Service
• Managing your account and registration
• Processing transactions and payments
• Delivering requested features

Improving and Optimizing the Service

• Analyzing usage patterns and trends
• Improving products, services, and user experience
• Developing new features and services

User Support

• Responding to inquiries and requests
• Providing technical support

Security and Fraud Prevention

• Detecting and preventing technical issues
• Preventing fraud and abuse
• Protecting users and service security

Communications

• Sending service-related notices and policy updates
• Sending marketing communications (you may opt out at any time)

Legal Compliance

• Complying with applicable laws and regulations
• Responding to legal requests or government authorities

7. AI Training and Data Usage

7.1 User Data and Model Training

We do not use your inputs (prompts, uploaded images or videos) or outputs to train our AI models.

Your creative data belongs to you. We process it only to provide the requested services.

7.2 Data Processing

• Data is used solely to generate requested content
• Data is handled according to our retention policies after processing
• We may use anonymized and aggregated usage data to improve performance, without identifying individuals

7.3 Third-Party AI Services

We may use third-party AI service providers. We ensure through agreements that:

• Data is used only to process your request
• Data is not retained after processing
• Applicable data protection laws are followed

8. Information Sharing

We do not sell your personal data. We may share information in the following cases:

Service Providers

We may share information with third-party providers who help operate the Service, including:

• Cloud and hosting providers
• Payment processors
• Analytics providers
• Customer support tools

Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations
• Protect our rights or property
• Prevent or investigate illegal activity
• Protect user or public safety
• Prevent legal liability

Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you prior to such transfer.

With Your Consent

We will share information with third parties only with your explicit consent.

9. Data Storage and Security

9.1 Data Storage Location

Personal data is primarily stored in data centers located in North America. Certain data may be stored locally as required by law.

9.2 Security Measures

We implement reasonable safeguards, including:

• Encrypted data transmission (SSL/TLS)
• Encrypted data storage
• Access controls and authentication
• Regular security audits

9.3 Data Retention

We retain personal data only as long as necessary:

10. International Data Transfers

Your information may be transferred to and processed outside your jurisdiction. We ensure appropriate safeguards are in place.

11. Your Rights

• Access and correction
• Deletion
• Withdrawal of consent

How to Exercise Your Rights

• Manage your information in account settings
• Or contact us at [email protected]

12. Children’s Privacy

The Service is not intended for children under 13 years of age (or the minimum age required by law).

13. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

14. Policy Updates

This Privacy Policy may be updated from time to time.

15. Contact Us

Email: [email protected]